345pk FAQ – Answers for Pakistan Players

You must be at least 18 years of age to register. 345pk verifies age during registration and again before processing withdrawals. Accounts confirmed to belong to under-18 players are closed immediately and deposits are returned to the original payment method. This is a firm rule with no exceptions.

No. One account per person is permitted. Duplicate accounts are detected and result in account suspension. If your original account has been closed and you believe the closure was in error, contact live chat support to resolve it rather than creating a new account.

On the Login page, click "Forgot password?" and enter your registered mobile number or email. A reset code is sent within minutes. Enter the code and choose a new password. The whole process takes about three minutes. If you do not receive the code, check your spam folder (email) or contact live chat support who can assist with identity-verified manual reset.

Multiple failed login attempts trigger an automatic temporary lock as a security measure. It lifts on its own after 15–30 minutes. For immediate access, contact live chat support who can unlock the account after verifying your identity. If the lock is due to suspicious activity rather than failed attempts, support will explain what steps are needed to restore access.

Most JazzCash and Easypaisa deposits reflect in your 345pk balance within 2–5 minutes of completing the transaction on your mobile wallet. During peak hours — particularly live PSL match evenings — there can occasionally be a short delay of up to 15 minutes due to higher transaction volumes on the mobile payment networks. Raast and bank transfers may take longer depending on your bank's processing schedule.

Minimum deposit amounts vary by payment method and are displayed clearly on the deposit screen when you initiate a transaction. 345pk does not add any service charge on top of your deposit — the amount you send via JazzCash, Easypaisa or bank transfer is exactly what arrives in your PKR gaming balance.

First, wait 15 minutes — processing delays occasionally affect mobile wallet transactions. If your balance has still not updated after 15 minutes, contact 345pk live chat support with the JazzCash transaction reference number and the amount. The support team can cross-check the payment record and manually credit your balance if the transaction is confirmed on the network side.

JazzCash and Easypaisa withdrawals are typically processed within a few hours once approved, with many arriving within the same day. Bank transfers may take 1–3 business days depending on your financial institution. Withdrawals submitted when your account has not yet completed identity verification may take longer while the verification process runs alongside the payment request.

Common reasons for a withdrawal hold include pending identity verification (KYC), an active bonus with an incomplete wagering requirement attached to the balance, or a security review triggered by account activity patterns. Log in and check your account notifications for any pending document requests. If verification is required, submit your CNIC scan through the account section. If you are unsure, live chat support can tell you exactly what is holding the withdrawal and what is needed to release it.

Identity verification is required before significant withdrawals are processed. This typically involves uploading a clear photo or scan of your CNIC and a confirmation photo. The process is standard across gaming platforms and ensures your PKR withdrawals go to the verified account holder. Completing verification proactively — before you need to withdraw — avoids delays. Once verified, subsequent withdrawals process much more quickly.

Fish shooting games — accessible from Fish Games — are multi-player arcade-style games where players use in-game cannons to shoot fish and sea creatures to earn credits. Different fish have different point values. You buy cannon ammo using your PKR balance and winnings are credited back to your account. They are a popular game category in Pakistan and available in multiple room types with different minimum bets.

Slot games on 345pk use Random Number Generator (RNG) technology, which means every spin outcome is generated independently and randomly — previous results do not influence future results. Each slot has a published Return-to-Player (RTP) percentage which reflects the theoretical long-term payout rate. RTP does not guarantee results in any individual session — slots are games of chance. Play them for entertainment and within a budget you are comfortable losing entirely.

Yes. In-play betting is available on supported fixtures including PSL matches and international T20s. Odds update in real time as the match progresses — during overs, after wickets and between innings. Be aware that in-play odds move fast during Cricket, particularly around wickets and powerplay periods. The sportsbook may briefly suspend certain markets during key moments such as the ball being bowled to prevent latency-based betting. Suspended markets reopen moments later.

Yes. Beyond Cricket, the 345pk sportsbook covers major Football leagues and international tournaments, as well as Esports markets including popular competitive titles. These are available alongside the Cricket sportsbook under the same Sports section. Your PKR balance works across all sports betting markets — no separate sports account is needed.

No. One set of login credentials works for both. Your mobile number or email plus password logs you into the app and the website. Your PKR balance, game history, active bonuses and account settings are synchronised in real time. A deposit made on the website is immediately available when you open the app, and vice versa.

The most common cause is that "Install from unknown sources" is not enabled for your browser. Go to Settings → Security (or Privacy on newer Android versions) → Install unknown apps, then find your browser or file manager app and toggle on "Allow from this source." If the installation still fails, check that you have enough free storage space and that the APK download completed fully. If problems persist, contact 345pk live chat support for device-specific guidance.

A wagering requirement (also called a playthrough requirement) means you must bet a certain multiple of the bonus amount before the bonus converts to withdrawable cash. For example, a 30x wagering requirement on a PKR 1,000 bonus means you need to place total bets of PKR 30,000 using the bonus before it can be cashed out. Not all game types may count equally towards wagering — slots typically count 100% while live casino games may contribute less. The full terms are always displayed with the specific offer.

Yes, but the active bonus and any winnings derived from it will be forfeited if you request a withdrawal before completing the wagering requirement. Your real-money PKR balance (deposits that are not part of the bonus) can generally be withdrawn at any time without affecting non-bonus funds. If you are unsure whether a specific balance is bonus funds or your own deposited money, check your account bonus tracker or contact support.